Privacy Policy

We at (“StitchCounter,” “we,” “us,” or “our”) have created this privacy policy (this “Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of StitchCounter in connection with our Site and our Services. By visiting our Site or using our Services, Visitors and Registered Users are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

The Information We Collect

All information gathered by StitchCounter is considered personal information and not shared. We believe that this information deserves protection. The personal information submitted to StitchCounter via web forms or electronic correspondence is collected for the sole purpose of processing your requests and orders.

StitchCounter respects the privacy of every individual who visits our website. It is our policy not to distribute, sell, rent or in any way make available, your name, e-mail address or any other personally identifiable information to any third party, advertisers, business partners, sponsors, etc., for marketing purposes. We certify that we will not share or sell your personal information without explicit permission or consent.

Luscan Group may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as: fulfilling our customer’s orders, sending marketing communications, delivering packages, sending regular mail and e-mail, or processing credit card payments. 

If you visit our website:

In general, you can visit our website without telling us who you are or revealing any personally identifiable information about yourself. 

Any personal information that may be collected via our web site is collected in compliance with section 32(c) of the Freedom of Information and Protection of Privacy (FOIP) Act. 

The information collected is limited to what is necessary for system administration and includes such things as :


Server Data – Our servers generate statistical logs that contain the following information: 

• Internet address of computer being used

• Web pages requested

• Referring Web page

• Browser used

• Date and Time

How the information is used – We use the information you provide for the purpose of assessing our information services and in order to : 

• Fulfill requests for our services.

• Manage contests or promotions.

• Offer new products and services.

For example, we request personal information when you set up an account online, and use our online artwork or data entry services. 


Please be aware, however, that we will release specific personal information about you if required to do so in order to comply with any valid legal process such as a search warrant, subpoena, statute, court order, government investigation, or as otherwise required by law.

We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. 


How to Contact Us

If you have questions or concerns regarding our Privacy Policy or use of your information, please contact us at: or by mail at:

Luscan Group DBA
Suite 628, 101-1001 West Broadway
Vancouver, B.C. V6H 4E4